Sassa assures of ‘smooth’ payment of social grants

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CEO of the South African Social Security Agency (Sassa) Abraham Mahlangu says they have worked tirelessly to resolve the issues around the payment of social grants.

Speaking on Morning Live he says as of Wednesday there will be an improvement in the processing speed, that was being strained by the huge numbers of the beneficiaries.

On Monday dozens of social grant beneficiaries who get their payment from ATM’s were left empty-handed when they tried to collect their money.

Sassa says  it experienced difficulties with electronic payments on Monday, but beneficiaries will be paid in full in the next few days.

Mahlangu says it was not that money was not available but rather a technical issue.

He says in the case of some merchants, the cards were being rejected by the system.

“However we have worked through the night to make sure that those issues are relsoved and that people are able to access their funds,” says Mahlangu.

“We certainly apologise for the inconvenience caused,” he adds.

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Mahlangu has also encouraged beneficiaries to change to the new SASSA cards by the end of Septenber.

He says this is necessary to ensure the streamlining of the payment methods.

He says by using the new card, beneficiaries will be protected from illegal deductions on their cards.

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