Public Protector encourages implementation of remedial action as recommended by her office

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Public Protector Busisiwe Mkhwebane says the implementation of remedial action by various institutions as recommended by her office will go a long way in restoring confidence and ensuring public dignity.

Last week, the Public Protector released damning findings relating to poor services by public health facilities after conducting a number of investigations in Gauteng, Limpopo and the Eastern Cape last year.

Mkhwebane released the second in a series of weekly investigation reports, as part of Good Governance Month.

The advocate has addressed the media in Pretoria.

“In the first briefing last week, we released (reports) focused on service failure, which denotes undue delays to render services, administrative lapses; and unfair, capricious or discourteous behaviour by state functionaries, among other things. In particular, the reports in question concerned our findings in respect of the four investigations we carried out late last year into the state of several public hospitals in four provinces. I must say that feedback from the respondents and the general public alike has been nothing short of encouraging,” says Mkhwebane.

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