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OPINION | Why SASSA’s social grant reviews matter more than ever

SABC News

by Lungelo Mkamba

20 years ago, South Africa gave practical expression to one of the most important promises contained in its Constitution: that people who are unable to support themselves and their dependants should have access to appropriate social assistance.

Today, that commitment has helped build one of Africa’s largest and most comprehensive social protection systems. Every month, the South African Social Security Agency (SASSA) pays approximately R20 billion in social grants to more than 19 million beneficiaries. Behind these figures are senior citizens buying food and medication, children attending school with dignity, persons with disabilities living more independently, and families whose livelihoods depend on the certainty of monthly social assistance.

As SASSA commemorates two decades of restoring dignity through social assistance, it is worth reflecting not only on how far the Agency has come, but also on our shared responsibility to protect one of South Africa’s most important social investments.

A programme of this magnitude carries an enormous moral, legal and fiscal responsibility. Every rand must reach the right beneficiary, and every grant paid must comply with the law. When fraud, corruption or payments to ineligible recipients go unchecked, the people who ultimately suffer are those who depend on the social assistance system the most.

This is why SASSA’s ongoing social grant reviews are so important.

Unfortunately, some have perceived the reviews with anxiety, fearing that they are intended to remove people from the grant system. Those concerns are understandable. For many households, a social grant is the difference between stability and hunger. However, grant reviews are not designed to punish beneficiaries or arbitrarily terminate grants. They are a legal requirement in terms of the Social Assistance Act, 2004 to confirm that grants continue to be paid only to people who remain eligible.

People’s circumstances naturally change over time. Some beneficiaries obtain employment, receive additional income, or experience changes that may affect their eligibility. Regular reviews help ensure that social assistance remains fair, credible and financially sustainable for everyone who genuinely qualifies.

SASSA’s grant system has matured significantly over the past two decades and is now integrated with various government departments, financial institutions and other data sources. Through enhanced data verification and validation processes, the Agency identified more than 420 000 grants for review during the 2025/26 financial year. More than 240,000 reviews were successfully completed, while approximately 160,000 beneficiaries failed to present themselves for review. For the 2026/27 financial year, SASSA is targeting more than 350 000 grant reviews, with projected savings of approximately R1.5 billion that can be redirected to support other government priorities.

The value of these reviews is already evident. Enhanced compliance measures introduced during the 2025/26 financial year have generated estimated savings of approximately R44 million every month, equivalent to more than R500 million annually. Data matching with institutions such as the South African Revenue Service, credit bureaus and other government databases has also identified hundreds of thousands of cases requiring further verification.

Importantly, being selected for review does not mean that a beneficiary has committed fraud or will automatically lose a grant. It simply means that additional verification is required before a final decision is made.

Technology is also transforming the way SASSA safeguards the grant system while making services more accessible.

Biometric enrolment for new applicants significantly reduces identity fraud, while targeted eLife Certification enables selected beneficiaries to confirm electronically that they are still alive and continue to qualify for their grants.

Through SASSA’s expanding digital platforms, many beneficiaries can now complete eLife Certification remotely, reducing transport costs, minimising unnecessary trips to local offices, shortening queues and improving convenience, particularly for senior citizens, people with disabilities, and beneficiaries living in remote areas.

Another important innovation is the introduction of a dedicated fourth payment day for beneficiaries whose grants require review or eLife Certification. Rather than immediately suspending payments, this approach provides beneficiaries with an opportunity to engage with SASSA, verify their information and regularise their status before further action is taken. It reflects an approach that balances legislative compliance with fairness, dignity and compassion.

Beneficiaries also have an important role to play. Keeping contact details up to date, honestly declaring changes in financial circumstances and responding promptly when contacted by SASSA are not merely administrative requirements; they are legal responsibilities that help ensure social assistance reaches those who need it most.

As South Africa faces increasing fiscal pressures, protecting the sustainability of the social assistance programme has never been more important. Safeguarding social grants is not simply about preventing fraud or reducing expenditure. It is about preserving public trust in one of our country’s greatest democratic achievements.

Every eligible beneficiary deserves confidence that the system is fair, transparent and sustainable. Every taxpayer deserves assurance that public funds are managed responsibly. And every South African has a shared responsibility to protect a programme that restores dignity and provides hope to millions of vulnerable citizens.

If you receive a notification from SASSA, please respond promptly. Visit your nearest local office, update your contact details and complete your review or eLife Certification. By doing so, you are not only protecting your own grant, but you are also helping to safeguard one of South Africa’s most important social protection programmes for current and future generations.

As SASSA commemorates its 20-year anniversary, let us all play our part in protecting the integrity, credibility and sustainability of the social grants system so that it continues to provide hope, security and dignity to current and future generations of South Africans.

Lungelo Mkamba is the Senior Manager: Communication and Marketing at the South African Social Security Agency in the Gauteng Region