The National Consumer Commission (NCC) has urged consumers who wish to return goods to stores following Friday’s Black Friday shopping frenzy, to take into account the regulations on returns and exchanges.
The NCC aims to help bargain-hunting consumers who’ve had a change of heart about the goods they bought in the frenzy – or found them to be defective – and are now attempting to get their money back.
National Consumer Commission’s Spokesperson, Trevor Hattingh says, “If you purchase goods by means of direct marketing and within the period of five days – which is offered by the Consumer Protection Act – you cancel that agreement, you may return those goods. When the goods are delivered and they are not delivered at the time or place that you agreed with the supplier, then you may reject those goods. In instances when you buy something and you find that the goods are defective, then you have the right to opt for a repair, replacement or a refund. So you can ask for a full refund for the monies paid for the goods.”
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The so-called “Black Friday” is a big scam to get rid of expensive electronics that no-one wants to buy. The “savings” are minimal. Unlike the US where you get up to 60% off, if its less than 50% off, its a waste of time & money. Don’t be conned by unscrupulous, stingy retailers
— Rantho Mathebulo (@RMathebulo) November 23, 2018
Shoppers running to the electronic section of Game in Clearwater Mall to take advantage of #blackfriday specials . #sabcnews pic.twitter.com/VDaIFJe3Qh
— Sashin Naidoo (@Sashinn007) November 22, 2018
#Blackfriday Thousands of shoppers in Kimberley impatiently waiting for doors to open at midnight @northcapemall #SABCNews pic.twitter.com/1BTLfCq3bM
— Puleng Modupe (@pulengmodupe) November 22, 2018
